1. Can I try SPACrun before subscribing?
Yes, SPACrun provides a risk-free trial. You will not be charged until the trial is over.
2. I’ve started a free trial but I haven’t received the confirmation email
Please check your Spam folder if you’ve been waiting for a few minutes. Send an email to firstname.lastname@example.org if you can’t find your confirmation email there. You can also go tohttps://www.spacrun.com/loginand select "Forgot Password?"
3. Can I request a refund?
In the trial period, we encourage our users to test the complete SPACrun features. Until the trial period, you are not charged. After trial ends or the date of renewal no refunds will be issued for subscriptions. We are unable to handle refunds, and before that, please cancel your trial or subscription.
4. Will you renew my subscription automatically?
Yes, your subscription will be automatically renewed according to your subscription.
5. I would like to stop receiving SMS and/or email alerts
For specific SPACs, go to https://www.spacrun.com/followingand Unclick SMS or Email Alerts on the company you wish to unsubscribe from. For all alerts, go to https://www.spacrun.com/profileand Unclick SMS or Email Alerts.
6. Can I change the phone number for SMS and/or email alerts
Because your email is linked to your account, you can only change your phone number from https://www.spacrun.com/profile
7. I want to cancel my plan
We hate to see you go as we are always striving to provide value and improving with new features, but simply click Cancel Subscription from your https://www.spacrun.com/profile
8. I need more assistance
Please contact email@example.com